Ps4 controller connectivity issue

I’ve got an ps4 slim console & 2 controllers. When using controller #1 the R2 button doesn’t work on either the home screen or in games, & when I use controller #2(brand new controller) the L1 button doesn’t work on either the home screen or in games. I’ve done the controller reset on both of them, & went in to the console setting & re synced both of them & the issue is still not fixed. PLEASE HELP ANYONE