Thanks. Also on an unrelated subject, the shop said that they replaced my power supply with another one. But they didn’t give me my broken power supply back. I asked them and they said that they threw it away because its broken. Now I am a long time customer of this particular shop so I didn’t go to question them further but is it normal for repair shops to keep broken parts for themselves instead of returning it to the customer? I have a gut feeling that they simply “fixed” my power supply but charged me the same amount as if I were to get to a new one.
If your customers send you a broken console for repair, do you keep the broken parts for yourself or do you send it back to the customer?