Not long ago I bought a relatively cheap item from a custom electronics business and had a few questions about the product. The response wasn’t super helpful and the reason given was that they didn’t make a lot of money on the product.
Wondering what you guys think of that?
At the time I was initially very annoyed, but I’ve come to see their point. I don’t really agree with it though. But then again I’m in the infancy of the business and they’re quite well established.