So have a PS5 Slim with Disc Drive in for repair.
After a few mins the controller disconnects, but the light on the controller stays on. Controller does not respond to any button action. It does this with several PS5 Controllers. It does this either in the game or on the Dashboard.
PS4 Controller connected to the system and played PS4 Games, and works perfectly fine. Use PS4 controller to play certain PS5 Games and works perfectly fine. Would the Bluetooth chip be the issue? Want to figure out if its repairable before we crack it open. Customer is under warranty with Best Buy.
I have replaced Bluetooth chips on older PS5’s, but always controller would not sync to the system.
Any thoughts from anyone?