Hello, I’ve got a unit that absolutely wont sync controllers to it no matter what I do. I own 3 controllers and I’ve tested the controllers and the USB cable with a friend’s console and they work just fine so the issue isn’t with the controllers or the cable.
What happens is that I connect the controller through USB to the console, and the yellow light on the controller turns on to let me know that it is charging, but when I press the PS button absolutely nothing happens. The same thing also happens with every other controller I’ve tested, and I’ve also tested several USB cables that I know for a fact worked on the other console. I’ve even gone into safe mode to try and factory reset the console, but the exact same thing happens there. This also happens on both USB ports on the console.
I’ve searched the entire internet for an answer to this issue, and no solution works. I think its really weird that the ports power my controllers and even other things like my phone, but they apparently aren’t transmitting data or something. I am completely locked out of my console, and any help with this would be greatly appreciated.