I have been given a friends PS4 to take a look at and the subject explains my issue.
Now I appreciate that this may have been requested previously, but the response to those were not very helpful (if any response had occurred).
So here is my saga
My friend does not have Playstation Plus therefore no cloud backup is available, however they do have lots of saved data and games that he really does not want to lose (many years of data).
If only he has Playstation Plus then this wouldn’t be so much of an issue.
His playstation did make a slight fall off his desk onto the floor recently, but during my inspection I see no major signs of damage externally, or internally. No rattles or loose components (always a good sign).
It keeps going into Safe Mode loop and requesting an update 12 or newer version.
Things I have tried:
.- Downloaded to a brand new (formatted) USB stick the latest Sony update PUP file version 12.02.
- Tried with one of my older USB 2.0 sticks (formatted) and version 12.02 downloaded and installed.
The update file is recognised and tries to update, however it gets to about 37% then zips straight to 100%, with "PS4 could not update.
- Rebuild Database
-Then tried to carry out the update task again.
Any advice would be really appreciated please