Hello I am having a problem with my console. For some reason when I try and play games the console freezes and crashes back to the main screen. If I play games through the cloud it works perfectly. Has anyone had this issue?
Cloud gaming only needs a good internet connection for displaying a game.The work load is done by the cloud servers.
If you are using your Xbox for playing games from discs or downloaded content, the work load must be done by the console.
If the console crashes it could be in easy cases overheating due to dust or dry solder paste. In harder cases problems with the power delivery system for the APU.