I am working on a customer device, the customer states they left the switch on a dock for a long time and had not played it for quite a few months, they went to turn it on and nothing.
Plug in the console to USB and drawing 0.003A, virtually nothing.
USB-C Port has no visible damage, and upon inspecting the board there appears to be no visible damage. I checked the caps around M92T36 and there are no shorts.
I have 5v going into Pin 5, but only 0.4-0.5v coming out on Pin 6.
In the past this has either been M92T36 or P13USB, or a combination of both, so I replace both chips and the issue persists. Thinking I have replaced with bad chips, I replace again, and the issue persists. I’ve triple checked my work and all appears fine. I have noticed there is only 0.5v going into P13USB from M92T36.
Any ideas on where else I can look?